Program · Refinery

Refinery Process Water Program

RO antiscalant, membrane biocide, and process-water engineering for Pakistani refineries — Karachi-stocked, COA-disciplined, validated against PRL / PARCO / ARL / NRL feedwater profiles.

Request Program Proposal General inquiry
Pakistani refinery RO process-water skid with high-pressure piping and instrumentation — PARCO/PRL aesthetic
Program Charter

The accountability we write into every program contract.

SLA, lead-time guarantee, technical-support response, chemistry governance, reorder cadence, escalation path. The Charter is what makes a program a program — not just a recurring PO for the same drums.

SLA — uptime
99% chemistry availability on UN-307 and UN-611 — both held ex-Karachi; factory-direct bulk on 4–6 week lead time
Supply lead time
Same-week dispatch on ex-Karachi stock; 21–35 days CIF Karachi on factory-direct bulk
Technical support
Same-business-day technical desk reply; 24/7 WhatsApp for RO emergencies (membrane fouling event, CIP planning, biocide compatibility query)
Chemistry governance
COA per consignment on UN-307 and UN-611, MSDS pre-shipment, dose programme reviewed quarterly against normalised flux and ΔP trend
Reorder cadence
Monthly UN-307 delivery, quarterly UN-611, quarterly feedwater retest and programme review
Escalation path
L1 WhatsApp (24/7) → L2 applications engineer same-day reply, on-site visit within 48h → L3 membrane autopsy with principal review on persistent fouling
Refinery process water program charter diagram — RO membrane, antiscalant chemistry, refinery cracker tower, and supply chain
Bill of Materials

2 chemistries, one supply chain.

Every SKU below is on the AAS-Shaanxi Ande catalogue, stocked in Karachi for the contracted volume window, and reviewed quarterly against the KPI targets below. Click any product for the full TDS and dosing programme.

SKU Dosing range Feed point Monitoring parameter Supply frequency
UN-307
RO Scale Inhibitor
2–5 ppm on RO feed (40–50% active phosphonate) Before cartridge filter, after SMBS injection Concentrate-side LSI ≤ +2.5, CaSO₄ saturation ≤ 230% of Ksp, normalised permeate-flux decline ≤ 10%/yr Monthly delivery, 200 L drums; ex-Karachi stock
UN-611
Fungicide for Reverse Osmosis Film Components
Shock: 25–75 ppm for 30–60 min, 1–3× weekly; offline preservation: 500–1000 ppm CIP loop or dedicated shock-dose port; polyamide-membrane compatible HPC at permeate < 10² CFU/mL, biofilm-free CIP autopsy at 12 months Quarterly delivery, drums
KPI accountability

What we measure and what we target.

The program is judged on these KPIs. Targets below are the AAS default starting point — every contract sizes them against the customer’s specific feedwater, metallurgy, and process duty during the commissioning audit.

RO recovery rate
Maintain design recovery (typically 70–80% for brackish process water) without permeate-quality drift
Normalised permeate flow decline
≤ 10% per year on a healthy programme; > 15% triggers feedwater retest + autopsy
Differential pressure trend
Stage ΔP rise ≤ 15% over 6 months between CIPs
Salt passage
Within 1–2% of commissioning baseline; rising salt passage points to oxidative damage or scaling failure
Biofilm / HPC at permeate
HPC < 10² CFU/mL at permeate; CIP autopsy clean at 12 months
CIP frequency
Maintain design CIP interval (typically 6–12 months on healthy chemistry); program failure mode is CIP-on-CIP
Service components

The engineering bundled under the program.

Chemistry alone is a commodity. The program wraps the chemistry in the engineering that makes it work — audit, design, commissioning, ops, supply. Each service has its own page if you want the full scope.

Feedwater Audit Feedwater Audit & Program Design

Full RO feedwater workup — silica (reactive vs total), barium, strontium, iron, manganese, residual chlorine, ammonia — and a scaling-index calculation across feed and projected concentrate side.

Plant Design & Build Plant Design & Build

RO train design and skid fabrication for process-water duty — pretreatment (multi-media, cartridge, SMBS injection), pump and array design, CIP loop, instrumentation.

Commissioning & Debugging Commissioning & Debugging

30-day supervised commissioning on new RO trains — antiscalant dose calibration, biocide rotation setup, baseline normalised performance recorded for benchmarking.

Ops & Maintenance Operations & Maintenance

Quarterly membrane autopsy on a representative pressure-vessel coupon (or annual full autopsy on critical trains), dose re-calibration on quarterly feedwater retest, CIP refresh.

Supply & Logistics Supply & Logistics

Ex-Karachi stock on UN-307 and UN-611. Bulk factory-direct on multi-year contracts; PKR invoicing available.

Pricing tier framework

Three engagement shapes.

Programs are priced custom — no two facilities are the same shape. The three tiers below frame the structure; the Charter draft sent after your intake includes an indicative band sized to your plant.

Tier 1 — Retainer
Monthly supply + quarterly audit

Continuous chemistry supply on the program SKUs, quarterly KPI audit, dosing calibration. Best fit for facilities already operating with stable chemistry needing accountability.

Custom — sized to flow rate and SKU mix
Tier 2 — Project + Program
Design + commissioning + 2-yr O&M

One-time design and commissioning capex, followed by a 24-month operating retainer at Tier 1 rates. Best fit for new installations, plant retrofits, or chemistry-program rebuilds.

Custom — quoted after feedwater audit
Tier 3 — Call-out
Reactive + program supply

Hourly engineering on troubleshoot, plus access to program SKU supply on per-shipment pricing. Best fit for plants under another vendor’s chemistry needing second-opinion or emergency response.

Hourly + per-shipment quote

Pricing bands aren’t published — each program is sized to plant flow rate, SKU mix, metallurgy, and feedwater profile. Submit a Program Proposal request; Rayhan replies with a Charter draft (SLA, KPI targets, BoM, indicative pricing band) within 3 business days.

Program vs SKU purchase

Three things you can’t buy in a drum.

1. Vendor consolidation.

SKU purchasing fragments the supply chain across three or four vendors per duty — one for each chemistry class, plus the dosing-skid contractor. Each shrugs when the others’ work doesn’t hold. A program collapses that to one accountable vendor with one phone number, one invoice, one engineer on the line.

2. Supply continuity SLA.

Spot purchasing exposes the plant to lead-time risk on every reorder. The program holds buffer stock in Karachi for the contracted SKU range, runs scheduled bulk replenishment from Shaanxi Ande, and commits to a delivery cadence in writing. Predictability is the deliverable, not just chemistry.

3. Chemistry KPI accountability.

SKU sales land at the dose tank. The program lands at the KPI: COD reduction, cycles, corrosion rate, RO flux decline, sludge dry-solids. The Charter writes the KPI target into the contract; we review it quarterly; if the chemistry isn’t holding we tune the dose or escalate to Shaanxi Ande — the procurement officer doesn’t have to chase three vendors to find out whose chemistry slipped.

Supply continuity

Backed by the China-Pakistan corridor.

Every program SKU is sourced through AAS’s sole-agent relationship with Shaanxi Ande Technology Industry (China) and Innovative Water Technology & Solution (Pakistan). That’s a single legal entity at both ends: Karachi office, dosing skid, WhatsApp engineering line, and Shaanxi factory books — no trader in the middle, no second hand-off.

Operationally that means: COA per batch on factory letterhead, lot-traceable; MSDS pre-shipment so the plant HSE team clears documentation before the drums land; 4–8 week lead times on factory-direct bulk replenishment (21–35 days CIF Karachi on standard SKUs); and PKR invoicing available on multi-year contracts to offload FX exposure.

Read the full corridor model →

Vendor vetting

Before you sign with anyone — score them.

10 questions every buyer should ask a chemistry supplier. ISO, COA, MSDS, backup, lead-time, RM origin, sample, payment, support, audit. Interactive scorecard with a printable PDF.

Read our Sourcing Reliability Scorecard
Request Program Proposal

Send us your facility profile.

Three minutes of intake → a Program Charter draft sent within 3 business days. The draft includes SLA, KPI targets, indicative BoM, and a pricing band. From there we converge on the final program over one or two calls.

Related buyer pages

For refinery buyers in Pakistan

Pakistan buyer guides

Procurement reference pages for Pakistani buyers

RO antiscalant supplier — Pakistan Water treatment chemicals supplier — Pakistan directory